Self check-in kiosk

The kiosk is a web page for a tablet at your entrance. Clients check themselves in; nobody at the front desk has to type anything.

Open the kiosk on a tablet#

Find your kiosk address under AppsWalk-in queue and kioskMy link. It is your shop's barberly.store address.
Open it in the tablet's browser, Safari on iPad or Chrome on Android.
Add it to the home screen. It then opens full screen, as an app called "Barberly Walk-in Queue" with the Barberly icon.
On the staff setup page, choose the location and the screen this tablet shows: check-in to the queue or check-in with a time. See Settings for hiding screens you do not use.

A simple stand is enough. Place the tablet where clients find it as they walk in.

Start. The headline, a big start button, the clock and live numbers: how many are in the queue, the estimated wait and how many of the team are working. The timed kiosk shows the next free time instead.
Services. Category tabs when you use categories; no tabs without them. Add-ons appear under the service they belong to. A service used as an add-on is not offered again on its own. A summary shows what is selected.
Barber. "First available" or a named barber. Barbers who cannot do the chosen services today are greyed out. On the timed kiosk each barber shows their next available time. You can switch this step off; every client then goes to the first available barber.
Time, on the timed kiosk only. Today's free slots for the chosen barber and services.
Contact details. Either a simple form or recognising returning clients, see below.
Confirmation. The number (queue) or the time (timed), how many are ahead and the estimated wait, and a QR code that opens the client's ticket. The screen returns to the start after a time you set, 45 seconds by default.

Two modes, chosen under AppsWalk-in queue and kioskCheck-in flow:

Simple form. First name, mobile and email. Mobile and email are each required, optional or hidden. Hide both and the client leaves only a first name.
Recognise returning clients. The client types their mobile number first. Matching clients from your base appear as they type, showing the name and a masked number. The client picks themself and the details fill in, so no duplicate client records are created. A known client without an email or phone on file gets it added from the check-in.

The kiosk's header shows the location's photo, or its initials when it has none.
With several locations, the tablet is set to one location once; staff can change it on the setup page.
Times follow your shop's clock setting, 12-hour or 24-hour.
The kiosk speaks 20 languages. You pick the language in the settings; all fixed phrases follow it.
There are no payments on the kiosk. Checkout stays in the Barberly app.
The kiosk needs internet.