A free service bonus gives a client a selected service at no charge once they have enough points. It is one of the three reward types in Reward bonuses.
How it works#
Clients earn points from completed appointments (1 point = 1 currency unit) and redeem them for the free services you set up.
A free service bonus always applies to services you select. It cannot apply to all services.
Set up a free service bonus#
- Make sure the loyalty program is active.
- In the rewards settings, choose Free Services as the reward type.
- Select the service or services to offer for free.
- Set the number of points needed to redeem it.
- Save and publish the reward.
Points are usually deducted when a free service is redeemed. You can also limit the bonus to specific team members. All other settings (usage limit, expiration, locations, client audience) are described in Reward bonuses.
Examples#
- Add-on service
- A free beard trim for 15 points, so clients try a service they may later book as a paid one.
- Premium service
- A free premium haircut for 100 points.
- New service
- A free trial of a new styling technique for 50 points.